Reference

Terms That Cover Your Account on bro78

These terms set out the rules that apply when you open and use a bro78 account, including how deposits via DANA, OVO, and GoPay are handled, what we expect from you, and what you can expect from us.

Account eligibility requirementsDANA, OVO, GoPay deposit rulesWithdrawal verification processAccount suspension conditionsJurisdiction-dependent access
bro78 Terms That Cover Your Account on bro78
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account — including a payment dispute involving DANA, OVO, or GoPay — our support team handles these directly. You can reach us through live chat on the site, by email, or via our dedicated account-help line. Players in Tangerang and across Indonesia can contact us any time a question about eligibility or account status comes up.

Team online

Live Chat

Open live chat from any page on bro78. Our team can look up your account in real time and address terms-related questions or payment disputes directly.

Email Support

Send your terms or account query by email. Include your registered account name and a clear description of the issue so we can respond accurately and without delay.

Account Help Centre

The help centre covers common terms questions — account eligibility, wallet verification steps for DANA and OVO, withdrawal holds, and what triggers a review.

HOW WE HANDLE THIS

Account Security and Policy Practices on bro78

Our approach to terms enforcement is straightforward: we apply the rules consistently, document every account action, and give you a clear path to dispute anything that does not look right. Here is how we handle the key areas your account depends on.

Data Handling We collect only the account data needed to verify your identity and process payments. DANA, OVO, and GoPay transfer records are matched against your account and stored securely.
Account Security Login sessions use OTP verification tied to your registered number. If a session looks unusual, we flag it automatically and may pause account activity pending your confirmation.
Data Retention Account records, including deposit and withdrawal history, are retained for the period required by applicable rules. You can request a summary of your transaction history through support.
Requesting Changes To update registered details — name, phone number, or linked wallet — contact support with valid identification. Changes to payment wallet details require a short verification step before taking effect.

Common Questions About These Terms

These are the questions we hear most often about how bro78 terms apply to real account situations — from deposits to account suspension and everything in between.

Yes. Every deposit and withdrawal made through DANA, OVO, or GoPay is subject to these terms. If a transfer detail is wrong, contact support before the payment is matched to avoid delays.

We may suspend an account if we detect unusual activity, a breach of these terms, or a failed identity check. You will be notified and given a path to appeal through live chat or email.

Reach out via live chat or email with your account name and the transaction reference. Our team reviews disputes against the recorded account history and responds with a clear outcome.

We post the revised terms here with an updated date. If you continue using your account after that date, it means you accept the changes. We recommend checking this page periodically.

Eligibility depends on local law and is available only where local law permits. We cannot confirm eligibility for every region; check the current terms or contact support with your specific situation.

Contact support by email with your account name and a clear request. Identity verification is required before we can action any data access or deletion request under applicable rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.